Please allow 7-10 days for delivery of your products. If you are ordering a fully customized sign the delivery time time may be 10-14days. We ship anywhere in the united states using priority flat rate shipping via USPS.
We do not offer a refund or exchange for personalized items unless it is a mistake by Wicked Router Works. If the buyer has made a mistake, we regret that we cannot refund or exchange the sign,however, if you contact us we may work with you on a discounted price to correct the issue. Knots and wood grain vary on all wood. It simply shows the natural characteristics within the wood. These items are not considered defects and we will not refund for this reason.